|
Frequently Asked Questions - answered by Coulson Prichard
1. When does cover commence?
2. As a self-employed/limited company business what types of Insurance cover are compulsory?
3. How long does it take to arrange cover?
4. Who and what is covered under the scheme?
5. Who provides the insurance and how can you be so competitive?
6. How can I pay for this insurance?
7. What happens when the Insurance is due to be renewed?
8. What happens if I have to make a claim under the Insurance Policy?
9. How do I find out the terms and conditions of each type of insurance policy?
10. How do I cancel or vary the terms of cover?
11. Professional Indemnity: What is Retroactive cover?
12. What if I do not qualify for the scheme; can I still get cover?
1. When does cover commence?
Cover for all classes of insurance can be arranged at any time to suit your circumstances. This can commence at any time in the future but cannot be backdated. However, please see below regarding Professional Indemnity Insurance and retroactive cover that we offer.
Back to top
2. As a self-employed/limited company business what types of Insurance cover are compulsory?
It is advisable to consider all elements of insurance to protect you from a variety of risks within your market.
Often under contract, you are required to carry Professional Indemnity insurance cover. From time to time you may also be required to have Public and Employers Liability cover.
Back to top
3. How long does it take to arrange cover?
The application process is online to provide a fast and efficient service. Once you have applied you should expect to receive an email to confirm whether or not the application has been accepted within 24 hours, depending on volumes of applications. Once payment has been received we estimate a turnaround of 10-14 days. We will endeavour to do this quicker but if eligible under the terms of the scheme, cover will take effect immediately payment is received.
Back to top
4. Who and what is covered under the scheme?
The scheme is designed for computer contractors, design engineers, interim managers, management accountants and management consultants for whom we try to have a wide acceptance level. These people can be defined as self-employed businesses, whether limited company or sole proprietor, who undertake work on a contractual basis for third parties resolving Information Technology issues. The cover is not designed for manual labour, stock or the sale of hardware - for further clarification please contact Caunce O'Hara by email at rachel@caunceohara.co.uk
Back to top
5. Who provides the insurance and how can you be so competitive?
Insurance is arranged by a variety of insurers including NIG and DAS and under binding agreement between Underwriting Syndicates at Lloyd's. It is for this reason and the fact that the application is processed online that this comprehensive cover can be provided so competitively. This provides one of the widest wordings available with the lowest excesses.
Back to top
6. How can I pay for this insurance?
By cheque or by debit or credit card, when payment is requested by Caunce O'Hara. Payment need not be made at the time of application.
Back to top
7. What happens when the Insurance is due to be renewed?
Caunce O'Hara will make contact in writing, automatically, prior to expiry of the cover. Renewal will be processed on receipt of payment from you. For this reason it is important that your address/email address details are maintained up to date.
Back to top
8. What happens if I have to make a claim under the Insurance Policy?
Please contact the dedicated Claims Department either by email at dianebradford@caunceohara.co.uk or by telephone on 0161 833 2100. Please quote the relevant insurance policy number and provide brief details of the nature of the claim.
Back to top
9. How do I find out the terms and conditions of each type of insurance policy?
Go to apply on-line at the bottom of the page/Online Application page go to click to apply online click on the apply button next to the appropriate class of insurance at the bottom of the page click here for a specimen policy and conditions.
Back to top
10. How do I cancel or vary the terms of cover?
Please advise us in writing to the email address at the bottom of this page? Note: there is a £30 admin charge for cancelling the policy.
Back to top
11. Professional Indemnity: What is retroactive cover?
Retroactive cover applies solely to Professional Indemnity Insurance. Once this class of insurance is arranged, it will cover you for any future claims which may relate back to an occurrence which pre-dates the date on which the insurance policy commenced as far back as the date on which your business, in its current form, was established.
For this type of insurance, cover can only be confirmed after receipt of a declaration, at inception or renewal, that you are not aware of any circumstances which could give rise to a claim.
Back to top
12. What if I do not qualify for the scheme; can I still get cover?
Your internet application will be referred to our scheme underwriter for further consideration. If still considered to be unsuitable for the scheme, in some cases we may be able to offer terms from the open market.
For clarification of any queries not covered above please advise us by emailing rachel@caunceohara.co.uk providing your telephone contact details and quoting 'Shout99 offer'.
Back to top
|
