Our website uses cookies to store information on your computer. You may delete and block all cookies from this site, but parts of the site will not work as a result. Find out more about how we use cookies.
(Do not show this message again)
Shout99 - News matters for freelancers
Search Shout99 - News matters for freelancers
(Advanced Search)
   Join Shout99  About Shout99   Sitemap   Contact Shout99 18th Jun 2018
Forgot your password?
Shout99 - Freelancers, FO35, Section 660
New Users Click Here
Shout99 - Freelancers, FO35, Section 660
Shout99 - Freelancers, FO35, Section 660
Front Page
Freelancers' Shop...
Ask an Expert...
Direct Contracts
Press Links
Question Time
The Clubhouse
Conference Hall...
News from Partners


Business Links

Shout99 - Freelancers, FO35, Section 660

Freelancers' Shop

Personal Financial Services
from ContractorFinancials




Income protection

... and more special offers for Shout99 readers in the Freelancers' Shop

Shout99 - Freelancers, FO35, Section 660
Shout99 - Freelancers, FO35, Section 660

News for the
Construction Industry

Hardhatter.com - News for small businesses in the construction industry

Powered by
Powered by Novacaster

Government's Mystery Shopper for small firms
by Susie Hughes at 13:06 08/07/14 (News on Business)
The Government’s Mystery Shopper service is continuing to improve the way public sector organisations buy goods and services from smaller businesses
Mystery Shopper allows anyone to report issues that they encounter in supplying the public sector, and a review of the impact of the service, which is now three years old, shows that 79 per cent of all closed cases have resulted in a positive outcome.

By the end of April 2014, Mystery Shopper had received 640 cases and published all results online.

The Cabinet Office recently extended Mystery Shopper to include spot checking, and from this week are moving to publish the results of cases as they close on a real time basis through a new Twitter account. Mystery Shopper will tweet case outcomes and general findings from spot checks.

This initiative is a way in which the Government aims to improve procurement processes by opening up business to a wider range of suppliers and supporting on-time payment.

Later this year it will implement Lord Young’s recommendations to introduce 30 day payments down through the supply chain and legislate for public bodies to report their payment performance. The Government also claims it is making strong progress towards its goal of having a quarter of central procurement spend going to small and medium-sized enterprises (SMEs) by 2015.

Minister for the Cabinet Office Francis Maude said: "Small businesses are our economy’s life-blood. As part of our long-term plan we are ensuring they have the chance to compete for and win government contracts. Before the 2010 general election no one even bothered to monitor what contracts they were getting, but now we know that since then they are winning significantly more contracts."

Small firms
Mystery Shopper allows small businesses to raise concerns directly about procurement practices.

Stephen Allott, the Crown Representative for SMEs said: "The role of Mystery Shopper is important because it encourages SMEs to challenge the poor procurement practices that prevent them from winning business in the first place. We want more small firms to know about the service and get involved."

If you wish to comment on this article, please log in and use the Reply button below. Registering is free and easy - see 'Join Shout99'.
Susie Hughes © Shout99 2014

Printer Version

Mail this to a friend

Copyright 1999-2018, Shout99.com | All Rights Reserved
Privacy Notice and Terms of Use